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The Flight Experiences of People with Disabilities: An Exploratory Study

kaiwu 添加于 2010-10-29 10:18 | 1377 次阅读 | 0 个评论

作者
Poria Y, Reichel A, Brandt Y
摘要
Using in-depth interviews, this study explores the flight experiences of people with disabilities through their own perspective, revealing the physical and social hurdles facing blind people and those who use wheelchairs and crutches. Accessibly difficulties in boarding the plane, disembarkation, and on board are reported. The findings suggest that participants are confronted with physical and social difficulties, which, for wheelchair users, result in humiliation and physical suffering. Moreover, crew members’ behavior toward people with disabilities indicates the need to train and educate airline employees. The article concludes with implications for researchers and practitioners.
详细资料
- 文献种类: Journal Article
- 期刊名称: Journal of Travel Research
- 期卷页: 2010年第49卷第2期 216-227页
- 日期: 2010
学科领域人文社科 » 旅游学
标签

Jounral_of_travel_research
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